Designing for Diversity: The Promise and Challenge of Digital Health Technology in Clinical Trials

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Event overview

Diversity is a critical topic in today’s clinical research landscape. Advances in digital health technologies can help diversify clinical trial populations by enabling remote and hybrid trial conduct, simplifying data collection, and enabling data collection in new settings. However, implementing technologies in diverse populations also poses complex design and user experience challenges.

A person’s characteristics, health status, past experiences, and environment all influence the way in which they interact with digital health technologies. Study sponsors, CROs, and medical technology vendors are challenged to design solutions and services which are fit-for-purpose, intuitive, easy to use, and scalable for diverse populations. Despite this challenge, careful, flexible, and inclusive designs have the potential to drive diversity and inclusion in clinical research.

Three key take-aways

When designing trial materials, services, and technologies, the breadth and experiences of the entire target population must be considered
Good user experience design can increase the accessibility of clinical trials to new sub-populations, though this in turn increases both trial complexity and need for careful UX design.
Understand how sponsors, service providers, and technology manufacturers can design materials, technologies, and workflows for diverse populations through case studies.

For any technical questions please contact Jordan Ramesh: jramesh@mjhlifesciences.com

Dr. Tapan K. Raval
Director, Strategic Solutions, Connected Devices
IQVIA

With the background of medicine and clinical research education, Tapan has more than 19 years of experience working in the CRO industry managing centralized cardiac safety operations, data management, as well as creating end-to-end solutions for using data-generated medical devices as part of the safety and efficacy endpoints for clinical trials. In the current role, Tapan works on the protocol, program digital endpoint objectives and facilitates selection of the best fit medical grade digital technology for said protocol or program. Tapan has been a speaker on multiple forums and has authored some white papers and publications related to scenarios using medical devices within clinical trials directly from a participant’s home and through participating sites.

LinkedIn: https://www.linkedin.com/in/dr-tapan-raval-8907803/

Ashley Polhemus
Associate Director, User Experience, Connected Devices
IQVIA

As User Experience Lead in IQVIA’s Connected Devices Organization, Ashley Polhemus is responsible for designing and delivering best-in-class experiences for those who use connected devices in clinical trials–namely study participants and sites. Ashley has held multiple academic and industry roles related to the design, delivery, and validation of digital health products. Before joining IQVIA, Ashley was the product manager for Clinical Trial Connected Devices at MSD (Merck Sharp & Dohme). She has also published over 30 peer-reviewed publications in the realm of digital health, patient engagement, and experience design. Ashley is based in Zurich, Switzerland and has received a Master’s degree in Biomedical Engineering, as well as a Ph.D. in Epidemiology.

LinkedIn: https://www.linkedin.com/in/ashley-polhemus/

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Designing for Diversity: The Promise and Challenge of Digital Health Technology in Clinical Trials

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