Exco InTouch Partners with Regulatory Strategies


April 19, 2016 - Exco InTouch, the leading provider of patient engagement and data capture solutions for clinical research and healthcare providers, has today announced the formation of a strategic partnership with Regulatory Strategies, experts in data protection and compliance. This initiative is in response to upcoming reforms that are designed to further strengthen the data protection policies, procedures, systems and controls of UK and other European organizations.   The formal partnership enables Exco InTouch to step up to the regulatory challenge and to immediately satisfy mandatory requirements that aren’t expected to come into force until 2018. Under the General Data Protection Regulation (GDPR), a range of companies responsible for handling sensitive data will be required to have Data Protection Officers in place by this two-year deadline.   Dale Jessop, Chief Technology Officer at Exco InTouch remarked: “At Exco InTouch we take data protection very seriously indeed. A key factor underpinning our business has been the need to ensure that we meet – and exceed – data regulation requirements across all our global operations. This is why we have taken the decision to partner with Regulatory Strategies to take on the role of our Data Protection Officer.”      Founder and Director of Regulatory Strategies, Mike Bradford, commented: “the imminent changes to the data regulation environment present some of the most fundamental challenges faced every day by all organizations, irrespective of size or sector.”   The market understands the need to embed data protection into their businesses. However, in the health-care sector, typically under the current EU Data Protection Directive and US HIPAA privacy rules, the compliance bar is now being set much higher, with fines for non-compliance of up to 20 million euros or 4% of worldwide annual turnover.   The need for organizations to be taking steps at this stage to ensure compliance with the new data protection regime was highlighted by Information Commissioner Christopher Graham at the ICO’s annual Data Protection Practitioners’ Conference on March 14th of this year. He stated that people have never been so aware of what their personal data is, and never cared so much about how it is used. Consequently, the law is changing to reflect this and EU data protection reforms promise to be the biggest shake up for consumers’ data protection rights for three decades. “Organizations simply cannot afford to fall behind. We know Data Protection Officers understand this, and we know they sometimes find their views ignored in the boardroom. The new law gives directors 20 million reasons to start listening”.   Exco InTouch has recognized this and taken steps to ensure its position as a trusted custodian of sensitive medical and health data on behalf of its global clients and patients remains at the forefront of its strategy in respect of ensuring ‘best in class’ data protection and regulatory compliance.   Tim Davis, CEO and Founder of Exco InTouch commented: “Meeting the highest regulatory standards is a key commitment of our company. In achieving this, we have had the foresight to take an industry lead in compliance. Consequently, we have formed this alliance with Regulatory Strategies to be the first in our sector to comply with the need to engage and install Data Protection Officers years before the actual deadline has to be met. We will continue to invest in data protection and compliance to ensure that Exco InTouch remains at the forefront of clinical research and healthcare technology.”     About Exco InTouch   Exco InTouch is the leading provider of digital patient engagement and data capture solutions for clinical research and healthcare providers. Using a combination of software and services, Exco InTouch solutions provide simple, secure channels of communication; facilitating the collection of quality data and improving outcomes for sponsors, clinical research organizations, sites and patients.   Working across clinical research and digital health programs, Exco InTouch’s device independent approach enables involvement that integrates into daily life - resulting in motivated and compliant patients, reducing costs associated with withdrawals from trials and improving overall program results.   Since 2004, Exco InTouch has engaged with over 1 million patients across 97 countries, over 26,000 hospitals and clinics, in 70 languages. 16 of the top 20 pharmaceutical companies have deployed our trusted applications in the knowledge that data is secure and protected, in line with global regulatory and data protection requirements.    To find out more visit www.excointouch.com     About Regulatory Strategies   Founded in 2009, Regulatory Strategies provides organisations with practical and commercially focused consultancy around compliance and data protection.    Regulatory Strategies are acknowledged data regulation experts, providing UK and international clients with highly practical and commercially focused consultancy around regulatory and consumer affairs, compliance and data protection to balance and minimize risk while at the same time driving bottom-line competitive advantage and market differential.   Specialties include international data protection and privacy; data breach prevention and incident management; training and audit; marketing and data optimisation; fraud prevention and authentication solutions; regulator, lobbying and media strategies; and credit bureau data and credit report services.

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