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Marken announced that it has significantly upgraded its existing operating system with a centralized web-based software exclusively designed for its growing supply chain organization. The system, known as ‘Maestro’ has a flexible architecture which will enable extensive tracking of shipments, integrated documentation, client reporting, and performance monitoring. It is designed explicitly for ease of integration with client’s systems to meet their growing requirements with temperature and time sensitive drugs to be shipped worldwide. Its interfaces and flexible structure enables each of its clients to input and track relevant data connected with a clinical trial and manage the hand-offs between shipments from site to lab and country to country. This new operating system, when coupled with Marken’s new Solo™ system for its depot operations, will allow Marken to manage the complete inbound and outbound cycle for clinical trials.
“We are very proud to announce the new Maestro system to our clients”, said Cyril Leger, Chief Operating Officer, Marken LLC. “We have been working on this new system for many months and have incorporated our best thinking as well as feedback from our clients. Our customer service representatives can now work more efficiently around the clock, across all of our 24 branch locations, and track shipments more precisely than ever before”.