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WCG™, a provider of clinical trial solutions, today released highlights from its 2021 CenterWatch Global Site Relationship Benchmark Survey. The results show how more than 3,700 representatives from clinical trial sites around the world rate their sponsor and clinical research organization (CRO) relationships and their partners' responses to the COVID-19 pandemic.
Site respondents were asked to rank the overall reputation of 53 sponsors and 29 CROs and rate the relative importance of performance related attributes. They were then requested to identify the organizations they had worked with most during the past two years and rate those organization's performance against the attributes.
WCG CenterWatch included the same performance attributes in its 2017, 2019, and 2021 surveys so that comparisons can be made between those results, and trends evaluated. An in-depth report, which includes the 2021 sponsor and CRO rankings, is available for additional analysis here.