4 Key Actions ClinOps Can Take Now to Avoid Disruptions


Applied Clinical Trials

Biopharmaceutical sponsors should make urgent decisions now to plan for continued clinical research in the coming months.

In accordance with recommendations from the FDA, there are four key actions that biopharmaceutical sponsors can take immediately to offset disruptions:

  • “Virtualize” clinical trials. For clinical studies currently in flight, sponsors need to virtualize their trial operations1to avoid jeopardizing the safety of patients as well as site staff. In a purely virtual setting, patients are in contact with study teams and trial physicians through smartphone technologies2, and investigational products are shipped directly to patients’ homes. Patients can self-administer therapies if feasible. For more complex procedures and interventions, sponsors can collaborate with third-party home-trial vendorsor incorporate at-home nurse visits. Obviously, the feasibility and logistics of this approach need to be analyzed thoroughly. For example, does a protocol involve procedures that cannot be conducted outside of a hospital setting? 

  • Monitor sites remotely.If clinical research associates are unable to access sites because of global travel restrictions or local quarantines, sponsors should enable remote monitoring and oversight as the FDA recommends. If not already in place, sponsors may need to enable virtual workspaces for sites to upload the necessary documents for centralized monitoring. The Association of Clinical Research Organizations (ACRO) recently laid out emergency guidelinesfor sponsors, clinical research organizations and sites on conducting trial oversight during the pandemic. 

  • Engage patients and investigators through proactive communication.Developing a communication and remote engagement strategy with patients and investigators that can be sustained throughout the pandemic is vital to ensure motivation and reduce burden. Virtualizingtrials or monitoring sites will only be successful if sponsors frequently engage and empathize with patients and sites in order to assuage concerns caused by COVID-19.

  • Assess the overall clinical portfolio and evaluate study design, feasibility and operations as the pandemic evolves. For each clinical trial in the portfolio, sponsors need to conduct a thorough assessment exercise aimed at answering key questions related to design, feasibility and operations in the immediate term, short term and long term. For example, in the immediate term, sponsors should determine which of their in-flight trials need to pause enrollment and which of their new planned trials need delayed starts. In the short and long term, sponsors should think through: 

  • Protocol modifications to incorporate remote patient and site assessments or other virtual elements

  • Patient visit requirements and anticipated data collection challenges

  • Effective resumption of activities when the pandemic situation improves

  • Improvements to risk management planning5

  • Overall impact on clinical trial and clinical program timelines (including time to approval) 

These are just a few questions among many that need to be sorted out. To plan for the short- and long-term scenarios, sponsors should go back to the drawing board and reevaluate overall clinical study design, including patient eligibility, feasibility, enrollment, timelines and budgets against the evolving global landscape.

Sponsors should note that these strategies may require amendments to study protocols, and the FDA guidelines urge sponsors to engage with institutional review boards (IRBs) as soon as possible. However, in cases where protocol changes are made to directly eliminate hazards to patients, these may be implementedwithout IRB approval. Finally, alarming projections indicate that social distancing countermeasures may need to be in place well into 20217, which means that biopharmaceutical sponsors should make urgent decisions now to plan for continued clinical research in the coming months.


Sharma Ramanathan is a manager in ZS’s San Francisco office. Ronald Du is a manager in ZS’s Los Angeles office. Mike Martin is ZS’s global clinical lead, based out of ZS’s Princeton office. Arvind Chavali is an associate consultant in ZS’s San Francisco office. 

Editor’s Note: The full version of this article will be available in our April digital edition on April 13. 



  1. https://www.science37.com/wp-content/uploads/2020/03/12161417/Navigating-Clinical-Trials-in-the-Coronavirus-Era_Science37.pdf
  2. https://www.science37.com/blog/siteless-clinical-trials-changing-the-game-for-patients/
  3. https://www.clinicalleader.com/doc/the-benefits-and-challenges-of-siteless-clinical-trials-0001
  4. https://www.acrohealth.org/wp-content/uploads/2020/03/ACRO-Statement-on-Monitoring-Oversight-FINAL-3.13.20.pdf
  5. https://info.zs.com/activeingredient/clinical-development-risks-and-issues-in-a-covid-19-world
  6. https://www.fda.gov/regulatory-information/search-fda-guidance-documents/fda-guidance-conduct-clinical-trials-medical-products-during-covid-19-pandemic
  7. https://www.washingtonpost.com/health/2020/03/19/coronavirus-projections-us/  
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