ProofPilot’s Lauren Briggs talks on why sponsors and CROs fail at tech rollouts by skipping change management, and pushes for the industry to judge trial technology by real workflow impact rather than feature checklists.
Lauren Briggs
Advertisement
Lauren Briggs brings more than 15 years of customer success experience in healthcare and clinical research technology to ProofPilot. She partners with sponsors, CROs, and sites to launch studies at scale, strengthen site and patient engagement, and deliver measurable improvements in study execution. Known for building lasting client relationships, Lauren is passionate about making every customer feel like a true partner. She holds an MS in Interdisciplinary Health Science from Drexel University and a BS in Biology from Towson University.
Articles by Lauren Briggs
ProofPilot’s Lauren Briggs touches on why site tech adoption hinges on the first 90 days after rollout, and why tools succeed only when they remove work from a site’s plate rather than adding another login to juggle.
In this episode of Beyond Compliance, Otis Johnson, PhD, MPA, founder and principal consultant at Vantix Operations, speaks with Joseph Kim, Chief Strategy Officer at ProofPilot, and Lauren Briggs, Chief Customer Officer at ProofPilot, about why completing training is not the same as being prepared to execute a protocol.
Advertisement
Latest Updated Articles
Advertisement
Advertisement
Trending on Applied Clinical Trials Online
1
From Signal to Action: Why Faster Trial Data Isn’t Producing Faster Decisions
2
Embedding AI Across the Clinical Operating Model: Q&A with Rajneesh Patil, Syneos Health
3
Building AI Assistants Clinical Trial Teams Can Trust: Q&A with E.K. Koh, Suvoda
4
Walmart and Care Access Plan Three More Clinical Trial Centers in Michigan, Nevada, and Texas
5